Our Values

We respond to suffering with empathy, care and respect. By listening to people and understanding their experiences, we offer support that reflects their needs and circumstances.

We believe that people can rebuild their lives when they have safety, support and opportunities. We stand alongside refugees through uncertainty and work together towards a future they can shape.

Every person has inherent rights, a unique life story and the right to make decisions about their own life. We respect these rights and recognise each person’s abilities, aspirations and choices.

We stand alongside refugees and migrants, sharing responsibility for a more inclusive society. Across cultures, nationalities and faiths, we build relationships based on mutual respect and work together to find solutions.

We welcome people with openness and care, helping create a sense of safety and belonging from the first encounter. Our spaces bring people together to build trust, form friendships and take part in community life.

We work for a society where everyone’s rights are protected and everyone has a fair opportunity to live in dignity. We challenge discrimination and the barriers refugees and migrants face, addressing both immediate needs and the causes of injustice.

We involve refugees and migrants in decisions that affect them, including the planning and evaluation of our work. We support their leadership, their efforts to speak up for their rights and their active contribution to society.